At Roortonoor, we take great care in providing high-quality skincare products. Due to the nature of our products, we do not offer any returns, exchanges, or refunds.
1. No Returns or Exchanges
- Once an order is placed and delivered, it cannot be returned or exchanged.
- We do not accept returns due to personal preferences, allergic reactions, or incorrect purchases. Please review product details carefully before purchasing.
2. Refund Policy
- No refunds will be issued for any orders once they have been processed and shipped.
- Refunds are only applicable in cases where the product is damaged or defective upon delivery (see Section 3).
3. Damaged or Defective Products
If you receive a damaged or defective product, please follow these steps:
- Report the issue within 24 hours of delivery by emailing us at [Your Support Email].
- Provide clear photos and videos of the damaged item, packaging, and order details.
- Once verified, we may offer a replacement or store credit, at our discretion.
4. Order Cancellations
- Orders cannot be canceled once they have been processed or shipped.
- If you need to cancel your order, please contact us immediately after placing it. We will try our best to accommodate the request, but we cannot guarantee cancellation.
5. Contact Us
For any concerns regarding your order, please reach out to us at:
📧 Email: [Your Support Email]
📍 Address: [Your Business Address]
By placing an order on https://roortonoor.in, you agree to this No Return, No Refund policy.